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October 01, 2007

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Richard Veryard

You choose to define innovation as "launching new products". Both John Hagel and I believe that there are other kinds of innovation that are important. But I have a more fundamental concern with your definition - if I don't know exactly what counts as a "new product", then I don't know how to count them. If this year's model has a slightly faster chip than last year's model, or a brushed aluminium case, does that count as a "new product"? Let's say the iPod is a new product, but is the iPhone really a new product, or just a fancy redesign of an old product?

Lots of people in product development have a vested interest in labelling everything as "new improved". Pharma companies spend a small fortune looking for small variations on existing drugs, so they can get patent protection for the "new" formula. But if you take these descriptions at face value, I think you get a fundamentally distorted view of the underlying technology change.

This is why I think we need to start with a rigorous model of technology change, which handles some of the complications I raise in my blog, before we can begin to calculate scientifically the speed of technology change.

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